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Questions about a product or an order? Email info@youmemba.com or use our contact form. Include your order number for an existing order.
Shipping
Many items are made to order. Production and delivery timing varies by item and destination, and orders may arrive in separate packages. Shipping options and charges appear at checkout. Read our Shipping Policy for processing, tracking, address changes, and delivery issues.
Returns and refunds
Regular merchandise may be returned within 30 days of delivery if unused and in its original condition. Customers pay return shipping for change-of-mind returns. Made-to-order clothing, artwork, journals, and books are excluded from change-of-mind and wrong-size returns. Damaged, defective, and incorrect items are covered. Contact us before sending anything back. Read our Return and Refund Policy for full details.